{"product_id":"9780415121231","title":"Shopfloor Matters","description":"How have management\/labour relations effected the competitiveness of American industry in the 20th century? The success of Japanese manufacturing has frequently been explained by its innovations in work organization and industrial relations at the plant level. Conversely, it is widely argued that America, along with some other Western countries, struggles to introduce more flexible ways of working because of a prior history of industrial conflict, This work argues for a more nuanced view of US labour history. Two views of employment relations dominate: a liberal one, emphasizing harmony and mutually-advantageous insititutions reforms, and a Marxist one, emphasizing conflict. However despite the differences between these two positions, both are necessary to understand the evolution of shopfloor relations.","brand":"David Fairris","offers":[{"title":"Default Title","offer_id":45771600658750,"sku":"9780415121231","price":9370.44,"currency_code":"ZAR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4357\/7662\/products\/9780415121231_6a04e77a-e669-4fbc-929f-565ff3510d22.jpg?v=1707251681","url":"https:\/\/exclusivebooks.co.za\/products\/9780415121231","provider":"Exclusive Books Online","version":"1.0","type":"link"}