{"product_id":"9780750664653","title":"Total Operations Solutions","description":"Total Operations Solutions builds on concepts that were introduced in \"Total Manufacturing Solutions\", Basu and Wright (1997). It demonstrates how this holistic approach of operational excellence driven by a self-assessment methodology can be applied equally to manufacturing, service or public sectors.The text covers an implementation programme to demonstrate how to put the methodology into practice. a differentiating feature ofthe approach will be a critical uopdate, impact analysis and comparison with new developments such as e-Business, outsourcing, Six Sigma, EFQM and ISO 9000:2000. It is a step-by-step guide for the application of the appropriate tools to the improvement process.Total Operations Solutions could be used as an essential handbook for all employees in a Six Sigma programme and provide a better understanding of basic tools and techniques to help them to support a quality improvement initiative and sustain a srong competitive position.","brand":"Ron Basu, J. Nevan Wright","offers":[{"title":"Default Title","offer_id":45819051245886,"sku":"9780750664653","price":3728.28,"currency_code":"ZAR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0784\/4357\/7662\/products\/9780750664653_4a41cc47-483f-41e6-9b57-1e67e7e3ff71.jpg?v=1707318789","url":"https:\/\/exclusivebooks.co.za\/products\/9780750664653","provider":"Exclusive Books Online","version":"1.0","type":"link"}