Intentional Integrity

‘Stop talking about bringing your values to work and learn how to actually DO it!’ – Kim Scott, bestselling author of Radical Candor Intentional Integrity, by Silicon Valley expert Rob Chestnut, provides an excellent road map for any organization looking to create a clear set of values to live by. The year 2020 triggered consumers to re-evaluate their relationship with brands in general, leading to customers prioritizing those seen to be ‘doing good’ or ‘being helpful’ in the context of the pandemic. There is a strong sentiment that businesses have a big part to play in helping society recover and a purpose-driven organization will likely have the edge. In the midst of a year of crisis, there is an opportunity for companies to re-evaluate how their businesses operate. The power to act with integrity is the key to developing this culture. Drawing on his background as former General Counsel for Airbnb, Rob Chesnut explains the rationale and legal context for the ethics and practices, and presents scenarios to illuminate the nuances of thinking deeply and objectively about workplace culture. Intentional Integrity is the handbook to revolutionizing your workplace by providing the right environment for people to do good work. ‘Smart, practical advice for anyone looking to do good and do well’ – Reid Hoffman, co-founder of LinkedIn and author of Blitzscaling

Stop talking about bringing your values to work and learn how to actually DO it!, The ethical expectation for companies is wonderfully changing from ‘do no evil’ to ‘do good’. Companies and their leaders need to put ethics and integrity at the centre of their mission and culture. Rob is an insider who’s combined doing good with doing business well in two iconic Silicon Valley companies. His book contains smart, practical advice for anyone looking to do good and do well, No one has wrestled with more difficult business integrity challenges over the last twenty years than Rob. His insights will instruct you how to drive integrity into your culture. Now, more than ever, we need someone to lead a constructive, direct conversation about integrity in business, Rob delivers, Rob and I were peers at Airbnb and together we helped build a culture and public-facing brand with integrity as a core value. Not only was the work strategically brilliant but under Rob’s leadership, it was embedded into the very heart of the company. Rob brings creativity, empathy, credibility and a great sense of humor to this important topic – he makes ethics human and fun, Drawing on considerable experience with the nuances and circumstances of integrity violations at Airbnb, Chesnut offers plentiful examples of common integrity issues . . . He is especially good on such matters as enforcing consequences and handling situations involving violators who are high-performing employees. Valuable reading for companies that want to get serious about workplace ethics

Robert Chesnut was General Counsel and Chief Ethics Officer with Airbnb, Inc. A graduate of Harvard Law School and the University of Virginia, he worked for fourteen years with the U.S. Justice Department where he prosecuted bank robberies, kidnappings, murders and espionage cases. He joined eBay in 1999 as its third lawyer where he founded its Trust and Safety team. He joined Airbnb in 2016, overseeing a team of approximately 125 legal professionals in over twenty offices around the world. It is there that he developed a popular interactive employee program, Integrity Belongs Here, to help drive compliance throughout the culture at the company. He is the author of Intentional Integrity.

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