Deep Listening

Transform Your Relationships with Family, Friends and Foes ‘An important, profound yet approachable book that could help make the world a far saner and more vibrant place’ OLIVER BURKEMAN, author of Four Thousand Weeks Why do so many conversations leave us feeling unheard and disconnected? Drawing on her celebrated experience as a former BBC journalist, accredited executive coach and mediator, in Deep Listening Emily Kasriel argues that it’s because we’ve forgotten how to truly listen. Distracted by our own agenda, we so often hear without understanding, impatiently waiting for our turn to speak. In this exploration of transfor­mational listening, Kasriel shows how shifting from surface­ level exchanges to deep listening can enrich our relationships as friends, parents and partners, enhance our effectiveness as leaders and strengthen the fabric of our communities. Grounded in scientific studies, new research and powerful stories from legendary listeners in politics, business and the arts, Kasriel unveils her simple yet transformative eight­step approach. With Deep Listening as your guide, you’ll find inspiration and practical guidance on how we can better listen to each other, even when we fiercely disagree. At once a practical guide and a heartfelt manifesto, this groundbreaking book challenges us to rethink our approach to listening and, in doing so, transform our lives from the inside out. Whether readers seek to strengthen their empathy, boost their performance at work or foster genuine understanding across cultural, political and generational divides, Deep Listening provides the tools and inspiration to unlock the power of lasting, meaningful connections.

Emily Kasriel is an award-winning journalist, editor, and media executive who worked for over 20 years at the BBC. She developed the Deep Listening approach during her time as a Senior Visiting Research Fellow at King’s College London’s Policy Institute, building on her expertise as an accredited executive coach and workplace mediator. She is also now a Visiting Scholar at Columbia University. A former Visiting Fellow at Oxford University’s Said Business School and a Senior Advisor to the Skoll Foundation, Kasriel holds master’s degrees from the University of Oxford and Syracuse University’s Maxwell School of Citizenship and Public Affairs. Emily resides in London. Learn more at EmilyKasriel.com