FREE delivery to all EXCLUSIVE BOOKS stores nationwide. FREE delivery to your door on all orders over R450. Excludes all international deliveries.
|
This product is either out of print or out of stock. Add it to your wishlist and we will automatically let you know if it comes back into stock. Add to Wishlist
This product is either out of print or out of stock. Add it to your wishlist and we will automatically let you know if it comes back into stock. Add to Wishlist
Exposes the root cause of failure of quality initiatives, and offers advice for executives, managers, and employees seeking to link quality improvement to quantifiable bottom-line results. Discusses managing the quality review and supplier review processes, moving beyond customer satisfaction, and b
Exposes the root cause of failure of quality initiatives, and offers advice for executives, managers, and employees seeking to link quality improvement to quantifiable bottom-line results. Discusses managing the quality review and supplier review processes, moving beyond customer satisfaction, and b
