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Rethinking Public Service Delivery

John Alford, Janine O'Flynn
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      Winner of the 2014 Academy of Management Public-Nonprofit (PNP) Division Best Book AwardMany public services today are delivered by external service providers such as private firms and voluntary organizations. These new ways of working – including contracting, partnering, client co-production, inter-governmental collaboration and volunteering – pose challenges for public management. This major new text assesses the ways in which public sector organizations can improve their services and outcomes by making full use of the alternative ways of getting things done.
      Format: CONTRIBUTORS: John Alford, Janine O'Flynn EAN: 9780230237957 COUNTRY: United Kingdom PAGES: WEIGHT: 386 g HEIGHT: 235 cm
      PUBLISHED BY: Bloomsbury Publishing PLC DATE PUBLISHED: 2012-06-25 CITY: GENRE: POLITICAL SCIENCE / Public Policy / General WIDTH: 155 cm SPINE:

      Book Themes:

      Public administration

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      JOHN ALFORD is Professor of Public Sector Management at the University of Melbourne and at the Australia and New Zealand School of Government.JANINE O'FLYNN is Professor of Public Management at the University of Melbourne, Australia.
      Winner of the 2014 Academy of Management Public-Nonprofit (PNP) Division Best Book AwardMany public services today are delivered by external service providers such as private firms and voluntary organizations. These new ways of working – including contracting, partnering, client co-production, inter-governmental collaboration and volunteering – pose challenges for public management. This major new text assesses the ways in which public sector organizations can improve their services and outcomes by making full use of the alternative ways of getting things done.
      Format: CONTRIBUTORS: John Alford, Janine O'Flynn EAN: 9780230237957 COUNTRY: United Kingdom PAGES: WEIGHT: 386 g HEIGHT: 235 cm
      PUBLISHED BY: Bloomsbury Publishing PLC DATE PUBLISHED: 2012-06-25 CITY: GENRE: POLITICAL SCIENCE / Public Policy / General WIDTH: 155 cm SPINE:

      Book Themes:

      Public administration

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      JOHN ALFORD is Professor of Public Sector Management at the University of Melbourne and at the Australia and New Zealand School of Government.JANINE O'FLYNN is Professor of Public Management at the University of Melbourne, Australia.

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