Delivering the Vision

Political rhetoric surrounding the role of information and knowledge in society in the 21st century is often thrown into sharp relief by the realities of practice. "Delivering the Vision" explores the way in which public service "visions" have developed globally and how successful they have been in contributing to major social and economic change.;This text contains a range of case studies from the United Kingdom, Ireland, Canada, the USA and Australia. Contributions focus both on those factors critical to success and on reasons for failure, but a common theme to emerge across all contributions is the requirement for a clear political vision, commitment and leadership if the shift from traditional forms of social and economic organization to high-value, knowledge-intensive economies is to be safely negotiated. At the same time, individual case studies provide valuable blueprints for successful implementation of an ambitious public service change agenda.;"Delivering the Vision" is a practitioner-focused text, accessible and relevant to those interested in the management and reform of public sector organization.It is a companion volume to Eileen Milner's earlier text "Managing Infor