n the early 2000s a clever group of entrepreneurs transformed a mishmash of microlenders into a bank that would become South Africa’s largest. A plucky disruptor with more than 20 million clients.
How do you build a new bank from scratch? What does it take to challenge established industry giants?
Best-selling author TJ Strydom explores how Capitec Bank rose to prominence, becoming the biggest business success story of South Africa’s democratic era, and earning the title of the world’s best bank in 2016.
A small Stellenbosch upstart took on the giants – Absa, Standard Bank, FNB and Nedbank, with their luxurious head offices in Johannesburg – by disrupting the traditional banking model. Opening branches when others were closing theirs, prioritising personal service over automation, and catering to those South Africans deemed ‘unprofitable’, Capitec demonstrated that innovation can drive financial success while making a positive social impact and serving the needs of ordinary people. This is the inspirational, authentically South African story of the biggest local business success of the 21st century.
Format: Paperback
CONTRIBUTORS: TJ Strydom
EAN: 9780624093138
COUNTRY: South Africa
PAGES: 256
WEIGHT: 500 g
HEIGHT: 234 cm
PUBLISHED BY: Tafelberg Publishers Ltd
DATE PUBLISHED: 2024-10-15
CITY:
GENRE: BUSINESS & ECONOMICS / Strategic Planning
WIDTH: 152 cm
SPINE:
Book Themes:
Business strategy
TJ Strydom is an author and business journalist who has worked for The Times, Reuters, Sunday Times and Beeld. He is interested in business success stories and his first biography, Christo Wiese: Risk & Riches, was published in 2019. Here Strydom interweaves a biography with the origin story of Pep and Shoprite, as well as the collapse of Steinhoff International. This is followed by Koos Bekker’s Billions in 2022, in which he examines M-Net’s impact and Naspers’ astonishing growth. Strydom grew up in Pietermaritzburg and studied at Stellenbosch University. He is married and lives in Johannesburg.