Library Signage and Wayfinding Design

This book connects wayfinding and signage with user experience (UX) design principles to assist libraries in creating positive, welcoming signage that communicates effectively and efficiently. Take a more user-centered approach to crafting library signage with this handy guide. Well-designed signage is clear, direct, and reduces confusion and frustration among library users and library workers alike—and also complies with the Americans with Disabilities Act (ADA), bolstering accessibility

"Anyone who has attempted to navigate an unfamiliar building with inadequate or nonexistent signage understands how frustrating that can be ... Polger offers clear, practical, actionable advice for improving how libraries communicate with users through signage. Will appeal broadly to library workers in public service-related positions." -- Library Journal, "Libraries, so often large buildings with unintuitive layouts, can intimidate users, and signage is frequently an afterthought when it should be a focus. With thoughtful attention to signage, librarians can increase both users' comfort with the library and their ability to navigate the building successfully. For any librarian without a design background, Mark Aaron Polger provides all the information needed to improve library signage in his well-researched and practical book ... It provides librarians from all types of libraries with the knowledge they need to improve upon their library's existing signage. Additionally, this book has something for everyone, regardless of how much time and staffing they can dedicate to signage improvements." -- Journal of Access Services

Mark Aaron Polger is associate professor and coordinator of library outreach at the College of Staten Island, City University of New York (CUNY). His responsibilities include coordinating the library's marketing and outreach activities, engaging in campus partnerships, promoting library events, and coordinating assessment of library services and resources. His research interests include library marketing, library signage, and user experience (UX) design. He is most interested in how users interact with the library's physical and virtual touch points; specifically, the website, signage, and promotional materials. He has written and presented on topics ranging from library marketing strategies, faculty outreach, library jargon, and library signage. Originally from Montreal, Canada, he moved to New York City in 2008.