Developing Human Service Leaders

This empowering text for human services students covers the skills and behaviors essential for leaders to manage themselves, their teams, and the organization. Using a unique coaching voice, the book follows a Reflection–Diagnosis–Prescription approach for leadership development with exercises built into the dialogue. The final chapter, Prognosis, offers a workbook-style exercise to help students make a personal change.

"Developing Human Service Leaders is a highly accessible yet thorough introduction to the manifold skills required of leaders at all levels in today’s human service organizations. An impressive balance of evidence-based theory and practical, learner-centered application animates the text.", "I strongly urge college and university HSR departments to review and absorb the significance of this text. The organization and context of the Harley-McClaskey text lends itself to becoming a standard for HSR curricular programs."

Deborah Harley-McClaskey, Ed. D., is an Associate Professor in the Department of Teaching and Learning in the College of Education at East Tennessee State University. For more than 30 years, she has led university departments, and served on boards of nonprofits, as well as directed service-learning coalitions and community leadership programs. For the last 15 years she developed, coordinated, and taught in the Interdisciplinary Minor in Leadership at ETSU. She infused leadership into the undergraduate curriculum in the College of Education. She taught in the Human Services program and developed courses for the Tennessee Regents Degree graduate program in Strategic Leadership. Her research interests include leadership assessments and the development and outcomes of youth leadership programs. She provides leadership training for many nonprofits in the surrounding community. She is a leadership consultant for Pal’s Business Excellence Institute as well as the FranklinCovey Organization -- designing leadership learning experiences for local, national, and international organizations, training leadership teams as well as employee groups. She holds a doctorate in educational leadership and policy analysis from ETSU and masters and bachelor’s degrees from the University of South Florida.