Leading at All Levels

This is an innovative text which aims to make systemic ideas available to a wider market for the first time. A central theme is to get maximum benefit out of the workplace. These ideas will appeal also to systemic trainees, practitioners and systemic consultants and to those in related professions as well as to personal development practitioners and coaches.This book is divided into three sections: on work and leadership, on problem solving and finally on approaches to leading at all levels. In accessible language it offers a bottom up and a top down perspective. For non managers it addresses the pre occupations of workers and of being managed, while suggesting practical solutions and ways to minimise stress and take control of one's work environment. From the perspective of managers, it offers insights into the dilemmas of management and argues that there is much to be gained by facilitating the knowledge already in the workforce to increase organisational performance. This makes for a happier workforce and less pressure on managers to have all the answers. Traditional problem solving is challenged and an approach which embraces complexity is preferred. Solutions are suggested to problems which arise in everyday workplace situations drawing on examples from a variety of work environments.

Annette MacArtain-Kerr, is a UKCP registered systemic psychotherapist and consultant. She has held management roles in a number of different organisations in the voluntary sector and in education in the Republic of Ireland and Northern Ireland. She worked at the Graduate School at Queen’s University, Belfast, from 2008–2017. She works as a freelance lecturer and trainer in organisations, schools and universities, offers consultation and coaching to individuals and organisations, and continues to work as a systemic psychotherapist in the voluntary sector and in private practice.