Knowledge Management

This textbook on Knowledge Management is a result of more than twenty years of research, teaching and consulting experience of the authors. This is the first comprehensive text which brings together European, Asian and American perspectives on knowledge-based value creation. This book is intended not only for academic education but also for providing guidance to managers, consultants, trainers, coaches and those interested to learn about organizations in a knowledge economy in business, public administration and non-profit organizations. Many case studies, examples, questions, assignments as well as easy to use knowledge management tools make this work a compendium for learning, and for implementing knowledge management initiatives.

Dr. Klaus North is Professor of International Management at Wiesbaden Business School, Germany. His current research covers knowledge and innovation management, particularly knowledge sharing within and between enterprises in an international context. He was founding president of the German Knowledge Management Association and was scientific director of the German Knowledge Management Award. He frequently consults with major firms, governments and international organizations and teaches regularly in business programmes internationally. Dr. Gita A. Kumta is Information Systems faculty at the School of Business Management, SVKM’s Narsee Monjee Institute of Management Studies (Deemed-to-be-University), Mumbai, India and specializes in Enterprise Systems and Knowledge Management and is a recognised Research Guide. She holds a Masters Degree in Statistics from the Indian Statistical Institute, Calcutta and a Doctorate in Management Studies from the University of Mumbai. Dr. Kumta has around 30 years experience in industry predominantly in the area of business analysis and consultancy in financial systems. She actively participates and contributes papers at conferences on Knowledge Management, Enterprise Solutions and E-Governance.