Marc-André Kaufhold explores user expectations and design implications for the utilization of new media in crisis management and response. He develops a novel framework for information refinement, which integrates the event, organisational, societal, and technological perspectives of crises. Therefore, he reviews the state of the art on crisis informatics and empirically examines the use, potentials and barriers of both social media and mobile apps. Based on these insights, he designs and evaluates ICT concepts and artifacts with the aim to overcome the issues of information overload and quality in large-scale crises, concluding with practical and theoretical implications for technology adaptation and design.
Format: Paperback / softback
CONTRIBUTORS: Marc-André Kaufhold
EAN: 9783658333430
COUNTRY: Germany
PAGES:
WEIGHT: 559 g
HEIGHT: 210 cm
PUBLISHED BY: Springer Fachmedien Wiesbaden
DATE PUBLISHED: 2021-05-06
CITY:
GENRE: COMPUTERS / Data Science / General, COMPUTERS / Database Administration & Management, COMPUTERS / Programming / General, COMPUTERS / Programming / Mobile Devices, COMPUTERS / User Interfaces
WIDTH: 148 cm
SPINE:
Book Themes:
Information technology: general topics, Computer programming / software engineering, Mobile and handheld device programming / Apps programming, Databases, Computer architecture and logic design, User interface design and usability
About the author: Marc-André Kaufhold is a postdoc at the Chair of Science and Technology for Peace and Security (PEASEC) in the Department of Computer Science at the Technical University of Darmstadt. His research focuses on the user-centred design and evaluation of mobile apps and social media technologies in the context of crisis and security research.
