Designing Human(e) Business Organizations

This book is a guide for those who lead, design, and contribute to (business) organizations. Our organizations are being redesigned, as we speak. This begs the questions, who is doing the redesigning, based on which assumptions, and how do we even conceptualize these design choices? By clearly distinguishing normative, strategic and operational design choices, this book illuminates the role of human decision-making in our organizations; even as technology is configuring so much of our infrastructure. Taking a game science perspective, the authors create a new organizational paradigm; one that is uniquely suited to foster human collaboration and co-creation.

Catja Klabbers is a practitioner in the field of strategy & organization development. She has worked at top management advisory firms and with client organizations across Europe and the Americas. She holds degrees in molecular sciences (Netherlands), business management (UK) and healthcare (USA). She is a Sloan Fellow of London Business School. Jan H.G. Klabbers, Ph.D. (1972), has held research and professor positions in the Netherlands, Norway, and the USA. He was a Harkness Fellow at MIT Sloan School of Management, and President and long-term Secretary General of the International Simulation and Gaming Association (ISAGA). He has published extensively on the design and use of simulations and games, including his seminal work The Magic Circle: principles of gaming & simulation (2009).