Advances in Tourism, Technology and Systems

This book features a collection of high-quality research papers presented at the International Conference on Tourism, Technology and Systems (ICOTTS 2022), held at University of Chile, Santiago de Chile, Chile, from 3 to 5 November 2022. The book is divided into two volumes, and it covers the areas of technology in tourism and the tourist experience, generations and technology in tourism, digital marketing applied to tourism and travel, mobile technologies applied to sustainable tourism, information technologies in tourism, digital transformation of tourism business, e-tourism and tourism 2.0, big data and management for travel and tourism, geotagging and tourist mobility, smart destinations, robotics in tourism, and information systems and technologies.

António Abreu is an associate professor at the Higher Institute of Accounting and Administration of Porto, Polytechnic of Porto. He has done a post-doctorate in Information Technologies and Systems, by the University of Coimbra, Department of Computer Engineering of the Faculty of Sciences and Technology of the University of Coimbra, and Ph.D. in Software Engineering based on reusable components with human–machine interface applications, by the University of Vigo. He is a master in Management Informatics by the University of Minho and has a degree in Informatics-Applied Mathematics by the Lusíada University. He is currently a lecturer, in the scientific area of information systems, at the Instituto Superior de Contabilidade e Administração do Porto/Politécnico do Porto, ISCAP/PPorto. He is an integrated researcher of the Research Centre CEOS.PP - Centre for Organizational and Social Studies of the Polytechnic of Porto. Between 2015 and 2018, he was a coordinator of the Professional Higher Technical Courses (CTeSP) of the Higher Institute and Accounting and Administration of Porto (ISCAP) and a coordinator for Market Development of the Training Centre and Services Abroad of ISCAP. Currently, he is responsible for the information systems discipline group of CTeSP. He is a member of the scientific committee of the research centre CEOS.PP, a member of the Direction of the Master in Digital Communication and a member of the scientific committee of several national and international conferences and initiatives in the area of Technologies and Information Systems (CISTI - Conferencia Ibérica de Sistemas y Tecnologías de Información; WORLDCIST - World Conference on Information Systems and Technologies; CAPSI - Conference of the Portuguese Association of Information Systems; COMETEL - Congresso Internacional de Computación y Telecomunicaciones; RISTI - Revista Ibérica de Sistemas e Tecnologias de Informação; MICRADS - Conferência Internacional Multidisciplinar de Pesquisa Aplicada à Defesa e Segurança; ICOTTS - International Conference on Tourism, Technology & Systems; ICITED - International Conference in Information Technology & Education. He is an editor-in-chief of the Journal of Information Systems Engineering and Management (JISEM). He is a president of IADITI - International Association for Digital Transformation and Technological Innovation. He is a general chair of ICOTTS—International Conference on Tourism, Technology and Systems and ICITED—International Conference in Information Technology & Education. He is author of several articles/book chapters/books indexed in the Scopus and Web of Science databases, some of which with a JCR impact factor, with publication in the area of information systems.João Vidal de Carvalho is an associate professor at Institute of Accounting and Administration of Porto, Polytechnic of Porto (Portugal). He has done post-doctorate in Technologies and Information Systems from University of Coimbra (Portugal), Ph.D. in In