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R 458.00
Human Resource Excellence
As a field, human resources has been slow to evolve, despite a great need and opportunity for change. Human Resource Excellence delivers the newest findings about what makes HR successful and how it can add value to today's organizations. Tracing changes in a global sample of firms across the US, Europe, and Asia, this landmark volume provides an international benchmark against which to measure a company's HR practice.For over twenty years, USC's Center for Effective Organizations has conducted the definitive longitudinal study of the human resource management function. Analyzing new data every three years, the Center charts changes in HR and offers guidance on how human resource professionals can drive firm performance. In this latest survey, Edward E. Lawler III and John W. Boudreau conclude that HR is most powerful when it plays a strategic role, makes use of information technology, and has tangible metrics and analytics. Their insights offer an essential understanding of HR's changing role in strategy, big data, social and knowledge networks, and the gig economy.
R 2,514.00
Management of Human Resources
Management of Human Resources: A Student-Centered Approach is designed to change the way in which students view the field of human resources and to provide them with an engaging and interactive learning experience.Each topic within the text is presented in an historical, psychological, or organizational context. The book features coverage on the strategic selection of employees, equal employment opportunity issues, training employees, compensating employees, employee benefits, motivating employees, employee performance evaluations, and organizational change.Students are guided through an interactive learning process that systematically builds the reader's knowledge and expertise. The text employs examples, applications, and interactive problem-solving opportunities that enrich the learning experience and challenge students to develop a practical system of problem recognition, assessment, and solution development.Management of Human Resources is an ideal textbook for courses in organizational development and human resource management. In addition, each chapter can be used as a training resource in a business setting for human resource personnel.
R 3,076.75
Human Performance Improvement
Organizations are under pressure to build and sustain competitive advantage with and through people. For that reason, managers continue to demand results from workers and look for as many ways as possible to increase productivity and decrease the costs of doing business. Human performance improvement (HPI) is a systematic approach to securing better performance from people. This book provides a thorough overview of the theory and practice of HPI, looking at the long-term action plan and specific interventions that can improve productivity and address performance problems. This new edition provides up-to-date references and sources, examines the manager’s role in HPI in more detail than previous editions, and explores how to build on human performance improvement strengths and opportunities. Written by a group of highly respected authors in the field, this book will show you how to discover and analyze performance gaps, plan for future improvements in human performance, and design and develop cost-effective interventions to close performance gaps.HPI is not a tool reserved exclusively for training and development practitioners, human resource specialists, or external consultants. Almost anyone can use it, including managers, supervisors, and even employees, making this book vital reading for anyone looking to improve human performance.
R 2,279.98
Global Trends in Human Resource Management
Since 1995, USC's Center for Effective Organizations (CEO) has conducted the definitive longitudinal study of the human resource management function in organizations. By analyzing new data every three years since then, the Center has been able to consistently chart changes in how HR is organized and managed, while at the same time providing guidance on how professionals in the field can drive firm performance. Global Trends in Human Resource Management, the seventh report from CEO, provides the newest findings about what makes HR successful and how it can add value to organizations today. Edward E. Lawler III and John W. Boudreau conclude that HR is most powerful when it plays a strategic role, makes use of information technology, has tangible metrics and analytics, and integrates talent and business strategies.To adapt to the demands of a changing global marketplace, HR is increasingly required to span the boundaries between its function, the organization as a whole, and the dynamic environment within which it operates. This report tracks changes in a global sample of firms that shows how HR differs across Europe, the U.S., and Asia, providing an international benchmark against which to measure a company's practice and shows how HR can adapt in a rapidly changing landscape.
R 1,741.00
Human Performance Improvement
Organizations are under pressure to build and sustain competitive advantage with and through people. For that reason, managers continue to demand results from workers and look for as many ways as possible to increase productivity and decrease the costs of doing business. Human performance improvement (HPI) is a systematic approach to securing better performance from people. This book provides a thorough overview of the theory and practice of HPI, looking at the long-term action plan and specific interventions that can improve productivity and address performance problems. This new edition provides up-to-date references and sources, examines the manager’s role in HPI in more detail than previous editions, and explores how to build on human performance improvement strengths and opportunities. Written by a group of highly respected authors in the field, this book will show you how to discover and analyze performance gaps, plan for future improvements in human performance, and design and develop cost-effective interventions to close performance gaps.HPI is not a tool reserved exclusively for training and development practitioners, human resource specialists, or external consultants. Almost anyone can use it, including managers, supervisors, and even employees, making this book vital reading for anyone looking to improve human performance.
R 10,537.49
R 512.24
Strategic Human Resource Management
Written from a strategic perspective, this book addresses some of the most pressing problems facing human resource managers today. There is a section of cases that requires the reader to apply human resource knowledge and principles to practical situations. The cases include questions which require either interpretation of legal issues, the application of interpersonal skills, or value judgments concerning appropriate courses of action. The major issues discussed are motivation, compensation, physical environment, separation and legal, social, and labor issues.
R 3,479.00
Human Resources Program-Evaluation Handbook
Technological advances and rapid changes in workforce demographics pose extensive challenges to human resources program evaluators. But little has been done to document successful human resources program assessment and implementation strategies. The Human Resources Program-Evaluation Handbook is the first book to present state-of-the-art procedures for evaluating and improving human resources programs. Editors Jack E. Edwards, John C. Scott, and Nambury S. Raju provide a user-friendly yet scientifically rigorous "how to" guide to organizational program-evaluation. Integrating perspectives from a variety of human resources and organizational behavior programs, a wide array of contributing professors, consultants, and governmental personnel successfully link scientific information to practical application. Offering authoritative guidance to both novice and experienced program evaluators, this unique guidebook includes New perspectives on organizational program-evaluationMethods to assess the efficiency of human resources programsIdentification of potential pitfallsReal-life examplesAdditional references for program-evaluation best practices The Human Resources Program-Evaluation Handbook provide program-evaluation teams with content-specific guidance. Supplying useful and accurate evaluation techniques, the editors present a manual for enhancing the effectiveness and efficiency of most major types of human resources programs. Designed for academics and graduate students in industrial-organizational psychology, human resources management, and business, the handbook is also an essential resource for human resources professionals, consultants, and policy makers.
R 7,191.13
Handbook of Human Resource Management
The Handbook of Human Resource Management has been specifically designed to bridge the divide between academic research and professional practice. It reflects comprehensive coverage of traditional and contemporary HRM subject matter, as well as new issues and challenges for the future. Consisting of 32 chapters and a total of 78 authors, including the top HR scholars and some of the most prominent HR managers, executives and consultants in the field today, the handbook is a unique resource for HR professionals and is also suitable for advanced undergraduate and graduate students on HRM courses.
R 4,194.00
Strategy, HRM, and Performance
The book expounds the macro-level relationship between strategy, HRM, and performance, addressing important challenges that have constrained research and practice to date. Adopting a critical perspective, the first challenge is a narrow definition of 'performance' that has been largely driven by a managerialist, profit motive, with little regard for the human element. This book proposes adopting a more balanced approach towards measuring performance, encompassing both organizational financial performance as well as employee well-being. The second challenge is that HRM has largely been considered a universalistic phenomenon, rather than needing to be understood in the context in which an organization is operating. The book puts forward the argument for a more context-centric perspective, culminating in the development of the Contextual Strategic HumanResource Management Framework.The book emphasizes the importance of strategy, alignment, context, the role of actors, and a holistic conceptualisation of performance. Embedded in all chapters is a focus on achieving an appropriate balance between options, rather than providing a universalistic solution to all human resource management challenges.
R 2,089.00
R 5,068.00
Human Resource Management In Singapore - The Complete Guide, Volume D: Performance And Development
'This HR management series is timely. It is written in the Singapore context guided by our local employment laws and tripartite guidelines and standards. I commend the authors for their endeavour to produce such a first.'Lim Swee SayFormer Minister for Manpower & Former Secretary General, National Trades Union CongressHuman Resource Management in Singapore — The Complete Guide covers a wide spectrum of human resource management topics in five volumes: Employment Management, Work and Remuneration, Employee Benefits, Performance and Development, and Employee Conduct and Relations. In every chapter, the WHY, WHAT and HOW are presented lucidly. The books are a must-have GPS for any human resource practitioner in Singapore. Students, academics and bosses into human resource management as well as overseas human resource practitioners will also find the books helpful and instructive.Volume D on Performance and Development covers different aspects of performance management: performance planning and goals setting, performance feedback and coaching, performance appraisal and moderation and dealing with weak performers. Challenges faced by organisations in making performance management decisions are candidly put on the spotlight. Realistic options and solutions are suggested. Ultimately, organisations must select and adapt features and processes that serve their strategic purpose in driving performance and measuring and differentiating the performance of their employees. Volume D also explains various categories of competencies and how the competency framework can be harnessed to improve recruitment selection, people development and career management. Employee training and employee development are discussed. Job grading structure, career roadmap, promotion, talent management and succession planning are the other essential and coherent pieces of people development that are covered in depth.
R 3,839.61
Organizational Learning, Performance And Change
Organizational Learning, Performance, and Change presents the most current theoretical frameworks and practical applications in the field of human resource development. Drawing from the authors' pioneering research, this book offers the most comprehensive treatment of HRD theory and practice available, providing educators and practitioners alike with a rigorous approach to analyzing and launching successful HRD programs.
R 1,442.00
Practical Human Resources for Public Managers
Employers face a myriad of issues when hiring: how to recruit, whom to select, how to interview, Equal Employment Opportunity policies, fair salary offerings, health issues, performance evaluations, behavior/disciplinary actions, turnover, and the list goes on and on. Practical Human Resources Management for Public Managers: A Case Study Approach provides insight into human resource trends and demonstrates how complex situations can be successfully managed by public sector practitioners. The authors take us step by step into the "real world" with examples of historical events that compare "What Happened" with "What Could Have Happened" as well as suggested readings for more in-depth analysis and important points to remember. Exploring the space between theory and what actually occurs in the world, this book supplies instructional case studies based upon actual events. The authors introduce key human resources issues with clear, concise language and provide techniques to address these issues in a real-world setting. The case studies cover legal and liability issues, recruiting and hiring, employee performance, reward and discipline issues, retention, termination, workplace violence, mentorship, motivation, and managing through transitions. The authors bring know-how from a wide array of working environments, including teaching and administrative experience in public universities and management in municipalities of various population sizes from a few thousand to more than a million. They have also worked in a variety of capacities within these organizations, which allow them to see different perspectives on how different departments handle similar situations. They use their from-the-trenches knowledge to explore pragmatic ways to deal with human resource issues in public sector workplaces.
R 4,446.50
R 273.00
Total Quality in Managing Human Resources
Human resource management is a particularly challenging role, both domestically and globally. This challenge can be viewed either as an opportunity or as a threat. As an opportunity, the principles and practices of total quality presented in this book can help human resource professionals or anyone who manages people, transform institutionalized mediocrity into organizational excellence.The focus of this book is on managing the difference TQ makes in human resources. Whereas the traditional nature and scope of responsibility for most human resource professionals has been that of staff support geared to administrative compliance, the total quality approach offered here reveals the keys to developing and sustaining commitment to world-class performance. These keys include strategic input and continual improvement of the human resource system to enhance internal and external customer satisfaction both now and in the future. The full meaning of these new TQ role demands is explored in light of the driving forces reshaping the HR environment into the 21st Century.In addition, this book offers practitioner assessment instruments, practical TQ tools, and specific implementation steps to take in order to make the TQ difference in managing human resources domestically and globally.
R 9,333.20
Human Resource Professional
This first of its kind book addresses the very special tactics, strategies, and modes of behavior the human resource management function demands of those who want to succeed in a field that faces a work environment ruled by rapidly-changing technology, increased domestic and global competition, and an ever-changing work force. Not a book you merely read, it is a handbook that you will use at every step in your career. Paul Kaponya takes you on the unique human resources career track, with a thorough, no-nonsense look at your success gradient as a human resource professional--the personal action steps, methods, and performance propellants that enhance the achievement every human resource professional wants.This is a comprehensive and practical career advancement guide offering new ideas, tactics, and strategies for handling developing changes; for overcoming managerial inertia; for making choices that enhance your career; for concentrating your personal efforts on new activities that will strengthen employer-employee relationships; for improving your organization's competitive position domestically and globally; for integrating your human resources activity with the total infrastructure; for helping you to face and handle the To-Get-Along-Go-Along syndrome; and for addressing opportunities for upgrading your personal performance. This comprehensive practical career guide is for everyone from the seasoned human resource verterans who wish to check the status of their careers to the college student interested in the career aspect of this challenging field.
R 2,943.00
Human Resource Management
Sound HRM practices matter—they are a sine qua non of effective governance in democratic government—equally so at the local, regional, state and national levels of government. The NASPAA (Network of Schools of Public Policy, Affairs, and Administration) accreditation standards demand critical competencies for public managers that are vital to human resource managers and supervisors at all levels. These competencies include: skills to lead and manage in public governance; to participate in and contribute to the policy process; to analyze, synthesize, think critically, solve problems and make decisions; to articulate and apply a public service perspective; and to communicate and interact productively with a diverse and changing workforce and citizenry. This second edition of Human Resource Management is designed specifically with these competencies in mind to: Introduce and explore the fundamental purposes of human resource management in the public service and consider the techniques used to accomplish these purposes Provide exercises to give students practice for their skills after being introduced to the theory, foundation, and practices of public and nonprofit sector HRM Facilitate instruction of the material by introducing important topics and issues with readings drawn from the professional literature Provide information and examples demonstrating the interrelatedness of many of the topics in public sector HRM and the trends shaping public and nonprofit management, especially diversity, ethics, and technology. Demonstrate and describe differences among HRM practices in public, for-profit and nonprofit organizations, and between the levels of government. Human Resource Management is organized to provide a thorough discussion of the subject matter with extensive references to relevant literature and useful teaching tools. Thus, students will consider the issues, purposes, and techniques of HRM and conceptualize how varied their roles are, or will be, whether a personnel specialist in a centralized system or a supervisor managing in one of the increasingly common decentralized systems. Each chapter includes a thorough review of the principles and practices of HRM (including the why and the how), selected readings, important themes, diverse examples, key terms, study questions, applied exercises, case studies, and examples of forms and processes would-be managers will encounter in their roles.
R 6,424.32
Human Resource Management
Sound HRM practices matter—they are a sine qua non of effective governance in democratic government—equally so at the local, regional, state and national levels of government. The NASPAA (Network of Schools of Public Policy, Affairs, and Administration) accreditation standards demand critical competencies for public managers that are vital to human resource managers and supervisors at all levels. These competencies include: skills to lead and manage in public governance; to participate in and contribute to the policy process; to analyze, synthesize, think critically, solve problems and make decisions; to articulate and apply a public service perspective; and to communicate and interact productively with a diverse and changing workforce and citizenry. This second edition of Human Resource Management is designed specifically with these competencies in mind to: Introduce and explore the fundamental purposes of human resource management in the public service and consider the techniques used to accomplish these purposes Provide exercises to give students practice for their skills after being introduced to the theory, foundation, and practices of public and nonprofit sector HRM Facilitate instruction of the material by introducing important topics and issues with readings drawn from the professional literature Provide information and examples demonstrating the interrelatedness of many of the topics in public sector HRM and the trends shaping public and nonprofit management, especially diversity, ethics, and technology. Demonstrate and describe differences among HRM practices in public, for-profit and nonprofit organizations, and between the levels of government. Human Resource Management is organized to provide a thorough discussion of the subject matter with extensive references to relevant literature and useful teaching tools. Thus, students will consider the issues, purposes, and techniques of HRM and conceptualize how varied their roles are, or will be, whether a personnel specialist in a centralized system or a supervisor managing in one of the increasingly common decentralized systems. Each chapter includes a thorough review of the principles and practices of HRM (including the why and the how), selected readings, important themes, diverse examples, key terms, study questions, applied exercises, case studies, and examples of forms and processes would-be managers will encounter in their roles.
R 27,380.77
Psychoanalysis and Human Resource Management
Since the 1980s, Human Resource Management (HRM) has risen to prominence as a highly influential area of practice and scholarship, yet critical examinations remain rare. This book applies psychoanalytic ideas to challenge HRM’s core theories and practices, exposing the dark side of organizational life and human motivation. By engaging with a broad range of psychoanalytic thinkers and theories, the book disrupts established perspectives and offers fresh insights into the field. Essential reading for scholars and practitioners, it reconfigures HRM as both an intellectual field and a site of organizational practice, offering a novel means of reshaping the ways in which we understand the subject.
R 5,257.00
R 296.00
Human Resource Development
Combining theoretical rigor, practical relevance and pedagogical innovation, Human Resource Development: From Theory into Practice is an essential resource for students working towards a career in human resource development (HRD), human resource management (HRM), occupational and organizational psychology, and related areas of business management and organization. Key features: • Aligns with the CIPD Professional Standards and the CIPD’s Level 7 Diploma in Learning and Development. • Covers all the basics in the fundamentals of HRD theory and practice, as well as cutting-edge topics such as the e-learning, ‘hybrid learning’, neuroscience and learning, ‘learning ecosystems’, and the ‘new learning organization’ science of learning. • Follows a unique framework based on the a distinction between ‘micro-HRD’, which zooms-in on the fine detail, meso, and ‘macro-HRD’, which zooms-out to look at the bigger picture. • Includes a rich array of research insights, case studies and examples from a wide range of contexts. • Offers a variety of learning features, including ‘perspectives from practice’ and ‘in their own words’, which help to bridge the gap between theory and practical application. This up-to-date and authoritative textbook is accompanied by a comprehensive instructor’s manual and PowerPoint slides to support lecturers in their teaching.
R 3,708.00
R 4,417.00
Competency Based Human Resource Management
This book balances theory and illustrations to elucidate the application of competency modeling across varied industry domains. The book provides a methodology for developing reliable and valid psychometric tools for assessment. The book elaborately covers two most popular approaches – assessment center and 360-degree assessment – along with their pros and cons and most importantly insights on which approach to apply where.This book will help readers gain conceptual as well as practical insights into competency modeling, competency assessment and the integration of competency models into Human Resource Management (HRM). Apart from covering all the relevant topics adequately, the book delves into analytics related to the design of competency models as well as the setting up of assessment systems. There is a chapter dedicated to designing psychometric tools for competency assessment advocating the use of statistical tools like tests of significance and test design concepts like item analysis, reliability and validity. There is another chapter dedicated to how a Human Resource Department can play a facilitator’s role in setting up a competency based HRM.The book would be useful for students, researchers and faculty of Business Management courses especially those specializing in Human Resource Management. It will be an invaluable resource for all HR practitioners from the industry who want to make competency based HRM work – either by modifying an existing competency model or setting up a new model.
R 2,470.34
Strategic Human Resource Management and Organizational Effectiveness
This book on human resource management (HRM) research builds upon and extends the work of Professor David P. Lepak who was the Berthiaume Endowed Chair of Business Leadership in the Isenberg School of Management at the University of Massachusetts Amherst. Professor Lepak was an internationally renowned HRM scholar who believed in giving back to his profession and was committed to introduce his research findings to students as well as the business community.In addition to being a tribute to Professor Lepak and his work, this volume aims to help organizations and managers understand how to use human resource management to benefit employees while achieving organizational effectiveness. The chapters in this volume focus on strategic management of human capital resources, strategic HRM and multilevel HRM —areas of research that were central to Professor Lepak’s academic contributions. These chapters together provide important theoretical and practical implications for understanding how organizations can use HRM to generate and utilize their strategic human capital resources and how HRM interacts with internal and external factors to influence important employee and organizational outcomes.The chapters in this book were originally published as a special issue of The International Journal of Human Resource Management.
R 2,198.00
Performance Evaluation in the Human Services
Performance Evaluation in the Human Services is a practical, specific book for managers on how to conduct performance evaluations. The book moves beyond the traditional rating scale and focuses on a new model involving the employee in the evaluation process. It stresses the need for evaluation scales to match the job description in a manner that is educational, future-oriented, and time-saving. Managers who must conduct performance reviews will find that this book presents a unique advancement on the use of behaviorally anchored rating scales for evaluation. The authors focus on the developmental/educational components of evaluation and stress employee empowerment as a result of evaluation.The authors have created an employee review system with three core components. The new appraisal model works on a “One Size Fits All” philosophy. It can be applied to all employees while the exact evaluating qualities differ as each job description does. Fundamental features of this new evaluative model include:the use of the “Benchmark” concept, a scale which indicates the level of the organization’s expectations and balances the administrative (evaluative) components and professional (developmental) issues BARS, Behaviorally Anchored Rating Scales CORE and A LA CARTE Dimensions which allows for evaluation of generic aspects of performance and job specific components the use of traditional approaches to evaluation such as trait-based scales and forced comparison techniquesThe rating system in Performance Evaluation in the Human Services serves as a means of identifying areas for middle and upper managers to identify areas for employees’professional growth and self-development. This approach is goal-oriented and can change and grow with the employee and the organization. Most importantly, it is built by both staff and management to be used as a tool for working together to define specific job requirements and how these requirements can be met and evaluated.
R 2,620.18
Employee Performance and Well-being
This book provides recent inputs from the field of organizational behavior (OB) for enhancing employee performance and well-being, a key concern for managers today. It focuses on transformational leadership, organizational justice, organizational support, and workplace spirituality. The author outlines multiple dimensions of employee performance and five forms of employee well-being – physical, emotional, psychological, social and spiritual. The book also presents an overview of the traditional approaches, and draws on relevant literature and empirical findings. It offers exercises from a practitioner’s point of view to facilitate managerial actions and will serve as a practical application guide for managers. This book will be of interest and use to students and researchers of human resource management, organizational behavior, management education, industrial and organizational psychology, corporate social responsibility and business ethics, as well as practicing HR managers and training managers.
R 2,547.75
R 458.00
People Management and Performance
Do human resource management practices actually work? This timely and engaging volume examines the links between people management practices and organizational performance. Focusing on the implementation and impact of HR strategies, the book puts forward a model, which draws attention to: The importance of the culture and values of the organization The needs of professional knowledge workers The links between human resources and performancePeople Management and Performance takes a critical view of how and why HR practices have had a positive impact on a range of organizations and also considers the implications for theory and practice. Incorporating case studies from well known organizations, such as Nationwide and Selfridges, this book will be of interest to graduate students of HRM and business and management, as well as practitioners working in the field.
R 3,345.77
Human Resource Strategy
What is human resource strategy? How are human resources strategies formulated and how can we explain the variance between what is espoused and what is actually implemented? What impact – if any – does human resource strategy have on the organization′s "bottom line," and how can this impact be explained? Is there one best HR strategy for all firms, or is the impact of HR strategy on performance contingent on some set of organizational, technological, or environmental factors? Human Resource Strategy provides an overview of the academic and practitioner responses to these and other questions. Applying an integrative framework, the authors review twenty years worth of empirical and theoretical research in an attempt to reconcile often-conflicting conceptual models and competing empirical results. The authors present much of the relevant research in the context of the critical strategic decisions that executives must actually make with regard to human resource investments and deployments. As a result, often complex theoretical models and scientific findings are presented such that they are not only understandable but also highly relevant to non-research-oriented practitioners. Using real-world illustrations to clarify complex concepts and theories at the same time it provides a strong theoretical underpinning to basic models of HR strategy, Human Resource Strategy offers researchers a thorough review of literature in the field and the practitioner a useable guide to its application.
R 4,207.76
Principles Of Human Resource Development
In this fully revised and updated edition of Principles of Human Resource Development, the authors present a rigorous and comprehensive overview of the theory and practice of HRD. They provide the building blocks of human resource development and illustrate the relationships among all the components that constitute the field. Showcasing the various roles and practices of HRD-including organizational learning, instructional design, program planning and evaluation, and internal consulting-they identify concrete ways to improve the HRD practice in order to raise its visibility and enhance its credibility within the organization. An all-in-one resource, this book will be indispensable for educators, students, and human resource professionals alike.
R 1,766.00
People Management and Performance
Do human resource management practices actually work? This timely and engaging volume examines the links between people management practices and organizational performance. Focusing on the implementation and impact of HR strategies, the book puts forward a model, which draws attention to: The importance of the culture and values of the organization The needs of professional knowledge workers The links between human resources and performancePeople Management and Performance takes a critical view of how and why HR practices have had a positive impact on a range of organizations and also considers the implications for theory and practice. Incorporating case studies from well known organizations, such as Nationwide and Selfridges, this book will be of interest to graduate students of HRM and business and management, as well as practitioners working in the field.
R 11,129.28
