Search results for "Rob Mattison"
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Revenue Assurance Standards - Release 2009 Paperback
The long awaited guide to the practice of modern telco revenue assurance. Ratified by the GRAPA membership and available to the public for the first time. Learn what revenue assurance is, how it is practiced and how to make it more effective.
R 814.00
Estandares de Aseguramiento de Ingresos - Edicion 2009
Los Estandares de Aseguramiento de Ingresos - edicion 2009 en espanol, abarca el mismo estudio profundo de los estandares de GRAPA para la practica de Aseguramiento de Ingresos, y ahora esta disponible para leer en espanol!
R 830.00
Telco Revenue Assurance Handbook
A comprehensive guide to the setup, execution and management of the Revenue Assurance function within telecommunications companies.This book provides readers with information about how to use new technologies and revolutionary new approaches to help make revenue assurance faster, better, easier and more efficient than ever before possible. A must read for any serious telecommunications revenue assurance, billing audit or other financial telco manager.
R 801.00
Data Warehousing Handbook
Mattison explains what data warehouses are and how they work, key concepts of business reengineering, client/server technology, systems architecture, OLAP, DSS, and much more.
R 978.00
Telco Churn Management Handbook
Definitive guide to customer loyalty, its diagnosis, management, and improvement available to the telecommunications professional. Industry veteran, Rob Mattison, shares his expertise. The book explains tools and techniques for a coherent telecom business strategy. It is a very readable text that communicates the core ideas effectively. Highly recommended for telecom execs.
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Unimagined in the English Renaissance
When we read poetry, we tend to believe that we are getting a glimpse of the interior of the poet’s mind—pictures from the poet’s imagination relayed through the representative power of language. But poets themselves sometimes express doubt (usually indirectly) that poetic language has the capability or the purpose of revealing these images. This book examines description in Renaissance poetry, aiming to reveal its complexity and variability, its distinctiveness from prose description, and what it can tell us about Renaissance ways of thinking about the visible world and the poetic mind. Recent criticism has tended to address representation as a product of culture; The Unimagined in the English Renaissance argues to the contrary that attention to description as a literary phenomenon can complicate its cultural context by recognizing the persistent problems of genre and literary history. The book focuses on Sidney, Spenser, Donne, and Milton, who had very different aims as poets but shared a degree of skepticism about imagistic representation. For these poets, description can obscure as much as it makes visible, and can create whole categories of existence that are outside of visibility altogether.
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Solitude and Speechlessness
Recent literary criticism, along with academic culture at large, has stressed collaboration as essential to textual creation and sociability as a literary and academic virtue. Solitude and Speechlessness proposes an alternative understanding of writing with a complementary mode of reading: literary engagement, it suggests, is the meeting of strangers, each in a state of isolation. The Renaissance authors discussed in this study did not necessarily work alone or without collaborators, but they were uncertain who would read their writings and whether those readers would understand them.These concerns are represented in their work through tropes, images, and characterizations of isolation. The figure of the isolated, misunderstood, or misjudged poet is a preoccupation that relies on imagining the lives of wandering and complaining youths, eloquent melancholics, exemplary hermits, homeless orphans, and retiring stoics; such figures acknowledge the isolation in literary experience. As a response to this isolation of literary connection, Solitude and Speechlessness proposes an interpretive mode it defines as strange reading: a reading that merges comprehension with indeterminacy and the imaginative work of interpretation with the recognition of historical difference.
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Hilda & Pearl
To Frances, an only child living in McCarthy-era Brooklyn, her mother, Hilda, and her aunt Pearl seem as if they have always been friends. Frances does not question the love between the two women until her father's job as a teacher is threatened by anti-Communism, just as Frances begins to learn about her family's past. Why does Hilda refer to her 'first pregnancy,' as if Frances wasn't her only child? Whose baby shoes are hidden in Hilda's dresser drawer? Why is there tension when Pearl and her husband come to visit? The story of a young girl in the fifties and her elders' coming-of-age in the unquiet thirties, this book resonates deeply, revealing in beautiful, clear language the complexities of friendship and loss.
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