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Seamless Government

RM Linden
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      FORMAT: Hardback

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      Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way.
      Format: CONTRIBUTORS: RM Linden EAN: 9780787900151 COUNTRY: United States PAGES: WEIGHT: 544 g HEIGHT: 280 cm
      PUBLISHED BY: John Wiley & Sons Inc DATE PUBLISHED: 1994-08-22 CITY: GENRE: POLITICAL SCIENCE / Public Affairs & Administration WIDTH: 120 cm SPINE:

      Book Themes:

      Central / national / federal government, Civil service and public sector

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      RUSSELL M. LINDEN Ph.D., is principal of Russ Linden &Associates, a management consulting firm that focuses on publicsector innovations. His clients have included the National Academyof Sciences, the Internal Revenue Service, the Departments of theArmy and Navy, the National Academy of Public Administration, theFBI Academy, and more than three dozen state and local governmentagencies. He is the author of From Vision to Reality: Strategies ofSuccessful Innovators in Government (1990).
      Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way.
      Format: CONTRIBUTORS: RM Linden EAN: 9780787900151 COUNTRY: United States PAGES: WEIGHT: 544 g HEIGHT: 280 cm
      PUBLISHED BY: John Wiley & Sons Inc DATE PUBLISHED: 1994-08-22 CITY: GENRE: POLITICAL SCIENCE / Public Affairs & Administration WIDTH: 120 cm SPINE:

      Book Themes:

      Central / national / federal government, Civil service and public sector

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      RUSSELL M. LINDEN Ph.D., is principal of Russ Linden &Associates, a management consulting firm that focuses on publicsector innovations. His clients have included the National Academyof Sciences, the Internal Revenue Service, the Departments of theArmy and Navy, the National Academy of Public Administration, theFBI Academy, and more than three dozen state and local governmentagencies. He is the author of From Vision to Reality: Strategies ofSuccessful Innovators in Government (1990).

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