Managing Technological Change

"A required read for every university administrator grappling withthe complexities of technology and education. Bates has combined animpressive depth of experience and practice to produce anauthoritative and well-reasoned approach."--Bruce Pennycook,vice-principal, Information Systems and Technology, McGillUniversity "Digital technologies are revolutionizing the practices of teachingand learning at colleges and universities all around the world.This book will be helpful for all those who are planning andmanaging such organizational and technological change on theircampuses."--Timothy W. Luke, executive director, Institute forDistance and Distributed Learning, Virginia Tech Implementing new technology at a college or university requiresmore than simply buying new computers and establishing a Web site.The successful use of technology for teaching and learning alsodemands major changes in teaching and organizational culture. InManaging Technological Change, Tony Bates -- a world-renownedexpert on the use of technology in university teaching -- revealshow to create the new, technologically competitive academicorganization. He draws from recent research and best practice casestudies--as well as on his thirty years of experience in usingtechnology for teaching--to provide practical strategies formanaging change to ensure the successful use of technology. Readerswill learn how to win faculty support for teaching with technologyand get advice on appropriate decision-making and reportingstructures. Other topics covered include reward systems, estimatingcosts of teaching by technology, and copyright issues. Bates alsodetails the essential procedures for funding new technology-basedsystems, managing the technology, and monitoring its ongoingeducational effectiveness in anticipation of future changes.Throughout the book, he maintains a focus on the human factors thatmust be addressed, identifying the risks and penalties oftechnologically based teaching and showing how to manage thosehazards.

"This timely book will certainly become a required read for everyuniversity administrator grappling with the complexities oftechnology and education. Tony Bates has combined an impressivedepth of experience and practice to produce an authoritative andwell-reasoned approach. Bravo." (Bruce Pennycook, vice-principal,Information Systems and Technology, McGill University) "Digital technologies are revolutionizing the practices of teachingand learning at colleges and universities all around the world.This book will be helpful for all those who are planning andmanaging such organizational and technological change on theircampuses." (Timothy W. Luke, executive director, Institute forDistance and Distributed Learning, Virginia Tech) "I found myself nodding frequently while reading this book. Many'early adopters' will identify with the arguments presented andwill appreciate the extAnded discussion. Bates shares insights thatcould save much frustration in dealing with both the technology andthe impact of technology on academia." (James B. Patton, associateprofessor and Haskell Power Engineering Professor, Electrical andComputer Engineering, University of Maine) "This book is a must read for anyone in higher education who dealswith technology, teaching, administration, or some combination ofthese elements. [Managing Technological Change] hits a number ofnails right on their heads. It holds true to its intendedaudiences: administrators, academic department heads, and faculty.The messages for each are important and timely. Not only is thebook well written, but it is also comprehensive in nature. Itcovers topics of vital concern for all who are involved intechnology-enhanced or technology-based learning. In summary, thisbook is founded on principles. It speaks to the relevant issues. Itoffers numerous examples. It is well constructed and written. Hatsoff to Tony Bates." (Byron Burnham, International Review ofResearch in Open and Distance Learning: 1, 2)

A.W. (TONY) BATES is director of Distance Education and Technology in the Division of Continuing Studies at the University of British Columbia in Vancouver, Canada. He has more than thirty years of experience in applying, managing, and researching the application of technologies to higher education and is one of the world's most quoted authors in the field of distance education. A founding member of the British Open University, he has also worked as a consultant on the use of technology in university teaching for the World Bank, UNESCO, state higher education commissions in the United States, the Canadian International Development Agency, and for universities and government ministries of education in over thirty countries.