FREE delivery to all EXCLUSIVE BOOKS stores nationwide. FREE delivery to your door on all orders over R450. Excludes all international deliveries.

Smart Manager's F.A.Q. Guide

RP Gatto
    Product form
      FORMAT: Paperback / softback

      R 1,283.00 Price and availability exclusive to website

      YOU COULD EARN 1,283 FUTURE RETAIL DISCOUNTS.
      ESTIMATED DELIVERY: Approx. 20 - 30 Business Days
      BUY NOW PAY LATER
      From R 213.83 per month!
      3x monthly payments of R 427.66 with
      4x fortnightly payments of R 320.75 with
      Get immediate answers to your toughest workplace questions! In our information-flooded workplace, smart managers, supervisors, administrators, and executives need to get the right answers to their questions--in a hurry! The Smart Manager's F.A.Q. Guide is a handy reference that draws on a wealth of information from workshops, training sessions, and consulting interventions that have a proven track record. You'll get practical solutions to your toughest workplace questions such as: * How can I guarantee customer satisfaction? * What questions should I ask in an interview? * How do I deal with an angry employee? * What can I do to overcome resistance to change? * How can I get people to listen to me? * What are the best ways to praise or reprimand employees? * How can I produce an effective presentation? The Smart Manager's F.A.Q. Guide is specially designed to save you time and money. Don't wait for instructor-led training to answer your questions-just turn to this comprehensive, easy-to-follow guide. More than mere questions and answers, this book offers you concrete models that can be used in almost any management situation. "An excellent reference tool with a 'how to' approach to dealing with day-to-day management issues." --Rudolf Beilfuss, chief executive, Polaris International, an International Association of Accounting Firms
      Format: CONTRIBUTORS: RP Gatto EAN: 9780787953447 COUNTRY: United States PAGES: WEIGHT: 553 g HEIGHT: 231 cm
      PUBLISHED BY: John Wiley & Sons Inc DATE PUBLISHED: 2000-10-09 CITY: GENRE: BUSINESS & ECONOMICS / General WIDTH: 155 cm SPINE:

      Book Themes:

      Management and management techniques

      Customer Reviews

      Be the first to write a review
      0%
      (0)
      0%
      (0)
      0%
      (0)
      0%
      (0)
      0%
      (0)
      REX P. GATTO is founder and president of Gatto Training Associates. A sought after speaker at national conferences, he is the author of several books including Controlling Stress in the Workplace (Pfeiffer).
      Get immediate answers to your toughest workplace questions! In our information-flooded workplace, smart managers, supervisors, administrators, and executives need to get the right answers to their questions--in a hurry! The Smart Manager's F.A.Q. Guide is a handy reference that draws on a wealth of information from workshops, training sessions, and consulting interventions that have a proven track record. You'll get practical solutions to your toughest workplace questions such as: * How can I guarantee customer satisfaction? * What questions should I ask in an interview? * How do I deal with an angry employee? * What can I do to overcome resistance to change? * How can I get people to listen to me? * What are the best ways to praise or reprimand employees? * How can I produce an effective presentation? The Smart Manager's F.A.Q. Guide is specially designed to save you time and money. Don't wait for instructor-led training to answer your questions-just turn to this comprehensive, easy-to-follow guide. More than mere questions and answers, this book offers you concrete models that can be used in almost any management situation. "An excellent reference tool with a 'how to' approach to dealing with day-to-day management issues." --Rudolf Beilfuss, chief executive, Polaris International, an International Association of Accounting Firms
      Format: CONTRIBUTORS: RP Gatto EAN: 9780787953447 COUNTRY: United States PAGES: WEIGHT: 553 g HEIGHT: 231 cm
      PUBLISHED BY: John Wiley & Sons Inc DATE PUBLISHED: 2000-10-09 CITY: GENRE: BUSINESS & ECONOMICS / General WIDTH: 155 cm SPINE:

      Book Themes:

      Management and management techniques

      Customer Reviews

      Be the first to write a review
      0%
      (0)
      0%
      (0)
      0%
      (0)
      0%
      (0)
      0%
      (0)
      REX P. GATTO is founder and president of Gatto Training Associates. A sought after speaker at national conferences, he is the author of several books including Controlling Stress in the Workplace (Pfeiffer).

      Recently viewed products

      Login

      Forgot your password?

      Don't have an account yet?
      Create account